Tortoise Shell · Plans
Public betaFind the right way to engage.
Start with a free community project or choose professional tools for more complex engagement.
PLANNED LAUNCH PRICING — SUBJECT TO CHANGE. Tortoise 40 is currently accepting applications for early access. Nothing on this page takes a payment or changes an account.
Who pays for what
Free to take part
- Residents and participantsFree, always
- Community project creatorsOne project, free
- Professionals and teamsFrom $249 a month
- OrganizationsFrom $15,000 a year
Only project capacity is charged. Nobody pays to comment, answer a survey or mark a map.
Choose how you pay.
Free and one-time
Community
Free Membership
$0
free to use
One small public project, and the essentials for collecting public input.
Individuals, students, neighborhood organizations, nonprofits, community groups, and first-time users.
- One active project
- Up to 100 participant response records
- Basic project page
- Surveys and polls
- Public comments
- Basic engagement analytics
- Limited document storage
- Olive Starter, within fair-use limits
- 5 introductory Intelligence Credits
- Tortoise branding
- Community-level support
Single Project Pass
One Project, One Time
$399
one time · per project
One project, open for a 90-day public process.
One-off projects that need a full public process without an ongoing subscription.
- One project
- 90-day active engagement period
- 500 participant response records
- Standard surveys and polls
- Project document commenting
- Interactive engagement tools
- Olive Everyday, within fair-use limits
- 15 Intelligence Credits allocated to the project
- Standard reports and exports
Optional extensions are subject to technical support and approval: a further 90 days, or a further 500 response records. Extension fees are confirmed when extensions open; they are not yet available to purchase.
EXPLORE PROJECT PASSMonthly or annual
Annual billing is paid once a year. Intelligence Credits are still allocated monthly.
Professional
Monthly Membership
$249
per month
Three projects, the full engagement toolset, and Tortoise Intelligence.
Independent planners, consultants, researchers, designers, and small professional businesses.
- Three active projects
- Up to 1,000 participant response records per project
- Full standard engagement tools
- Project documents and public comments
- Interactive maps
- Standard analytics
- Olive Everyday, within fair-use limits
- 50 Intelligence Credits per month
- Tortoise Intelligence
- Meeting preparation
- Survey development assistance
- Engagement analysis
- Source-backed project briefs
- Reports and exports
- Standard support
Professional Plus
Monthly Membership
$499
per month
Ten projects, three users, and the full supported Tortoise Intelligence workflows.
Active planning professionals, development consultants, universities, and organizations managing ongoing planning projects.
- Ten active projects
- Up to 5,000 participant response records per project
- Up to 3 authorized users
- Advanced engagement analytics where supported
- Olive Everyday, within fair-use limits
- 150 shared Intelligence Credits per month
- Full supported Tortoise Intelligence workflows
- AI-assisted meeting preparation
- Goals and milestone review
- Engagement strategy development
- Source-backed project assessments
- Project Intelligence Snapshots
- Draft report preparation
- Project memory
- Human review workflows
- Priority support as defined in applicable service terms
Team / Firm
Monthly Membership
$999
per month
Twenty-five projects, ten users, and pooled Intelligence across the firm.
Planning firms, architecture and engineering firms, consulting groups, developers, and research organizations.
- 25 active projects
- Up to 10 authorized users
- Up to 10,000 participant response records per project
- Multi-project administration where supported
- Olive Everyday with organization-level fair-use controls
- 400 pooled Intelligence Credits per month
- Collaborative Tortoise Intelligence workflows
- Shared project Intelligence Snapshots
- Staff review and approval
- Multi-project reporting where supported
- Team collaboration where supported
- Client-oriented project administration
- Priority support as defined in service terms
PLANNED LAUNCH PRICING — SUBJECT TO CHANGE
Compare plans.
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“Where supported” marks a capability that depends on the feature being operational. Organization and Enterprise are agreed in a written proposal rather than bought on this page, so their capacities are quoted rather than listed.
Licensed by agreement.
Custom-quoted, and agreed in a written proposal rather than bought on a page.
Organization
Organization License
Starting at
$15,000
per year · by quotation
An organization-wide license across projects and teams.
Municipalities, departments, universities, school districts, development organizations, regional agencies, and large nonprofits.
- Up to 50 active projects, subject to quotation
- Up to 25 authorized users, subject to quotation
- Initial target allowance of 1,000 pooled Intelligence Credits per month
- Negotiated participation capacity
- Organizational project administration
- Tortoise Intelligence capabilities
- Project analysis and reporting
- Defined onboarding allowance
- Defined support scope
Baseline capacities are proposed and are not guaranteed until validated and confirmed in a contract. Anything beyond the agreed scope is set in a written proposal.
DISCUSS INSTITUTIONAL PILOTEnterprise
Multi-Department License
Starting at
$35,000
per year · by quotation
Negotiated deployment, with governance, integrations and optional white-label.
Multi-department governments, regional organizations, large universities, major developers, and enterprise consulting firms.
- Negotiated projects and users
- Negotiated participation, storage and Intelligence Credits
- Negotiated support, onboarding and training
- Governance requirements
- Optional white-label
- Optional integrations
- Professional services agreements
Only capabilities that have been implemented, tested and contractually scoped are included. Integrations, compliance requirements and support guarantees are defined contractually.
CONTACT TORTOISEStudio, quoted by project.
Professional services · quoted per project
Not a subscription
Planning studies and plan production
Engagement design and facilitation
Planning graphics and document design
GIS, mapping and spatial analysis
Research, survey design and reporting
Long-form reports and publications
Research, planning documents, graphics, GIS, engagement and publications. Each engagement is scoped with you and quoted in writing. Studio is never bundled into a Shell membership.
What the figures mean.
- Pricing status
- PLANNED LAUNCH PRICING — SUBJECT TO CHANGE. Tortoise 40 is in public beta. Membership checkout is not open, every action on this page leads to an application or a conversation, and nothing here takes a payment.
- Public beta
- Our membership plans are being finalized and are not yet available for automatic purchase. Approved beta participation is complimentary for a defined evaluation period, and it never converts into a subscription on its own.
- New memberships
- New membership pricing applies to new memberships. Existing paid accounts keep the terms in place when they subscribed, and we tell you before anything changes.
- Free participation
- Taking part in a public project is free on every plan, and an account is never needed to look around. Community includes one active project at a time, not unlimited project creation.
- Your data
- Your own participation data can be exported on every plan, including the free one. Public participation is never charged to residents.
- Institutions and Studio
- Institutional and enterprise licensing, and all Studio work, are scoped in a written proposal first.