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Community Engagement

Give the room a record that outlasts it.

A two-hour open house produces a room's worth of conversation and very little a plan can be written from. Tortoise 40 turns the same evening into answers that are already typed, counted and dated by the next morning.

01The challenge

What the evening usually leaves behind

  1. 01

    Boards nobody transcribes

    Dot voting and flip charts are photographed at nine o'clock and interpreted later by whoever was in the room. The photographs are the record, and they cannot be counted.

  2. 02

    Attendance is the sample

    One evening in one hall, for two hours. Everyone who works evenings, has small children or lives across town is absent, and the summary does not say so.

  3. 03

    Nothing accumulates between meetings

    Each meeting is rebuilt from scratch: boards, sign-in sheets, notes, follow-up. The fourth workshop costs as much as the first and carries nothing forward.

02Where Tortoise helps

Four products, one record.

Each part of the platform does one job in the sequence, and the record stays in the same project throughout.

Tortoise Shell

Boards, exhibits and maps published as reviewable documents, so a comment arrives attached to the board it is about rather than to a general comment form.

Tortoise Discover

The project page becomes the permanent address for the meeting: the materials before it, the updates after it, and the comment period in between.

Tortoise Intelligence

Groups what arrived into themes with counts, so the follow-up work is reading and checking rather than retyping flip charts.

Tortoise Studio

Meeting boards, exhibits and handouts designed for print and screen, produced with the same project record.

03The workflow

A workshop that is still readable a month later

The room is one part of the sequence, not the whole of it.

  1. 01

    Publish the materials before the doors open

    Boards, maps and exhibits go up on the project page the morning of the meeting, so the sign-in table can hand out a QR code instead of a clipboard.

  2. 02

    Collect in the room, on personal phones

    People answer the same questions the page asks. Nothing is installed, no account is created, and nobody has to be shown how to use it.

  3. 03

    Leave the questions open afterwards

    The comment period stays open for a stated window with a closing date, which is the part that reaches the people who could not attend.

  4. 04

    Read the results the next morning

    Responses are typed, counted and grouped by the question they answered, with the board a comment was made against still attached.

  5. 05

    Answer in the record

    Staff responses are recorded beside the comments they answer, so the community can see what changed as a result of the meeting.

04What it looks like

The same record, drawn.

A figure of the workflow above, labeled as an illustration rather than a screenshot.

Illustrative figureNot a screenshot
  1. 01

    Materials

    published first

  2. 02

    The room

    answered on phones

  3. 03

    Open period

    with a closing date

  4. 04

    Themes

    counted, with wording

  5. 05

    Response

    recorded beside it

Illustrative: materials, the room, the open period and the response, as one sequence.

Next

Planning a round of meetings?

We will walk through one evening as it would actually run, from the board on the wall to the record the next morning.